Happy to wait? Great for when you are happy for your items to come in within the 3-5 day.
NEXT DAY DELIVERY
In a hurry? Order before 8pm* and get your items delivered to an address of your choice for an additional charge.
Want to know when your parcel will arrive? State your desired delivery day and get your items delivered to an address of your choice for an additional cost
Sunday delivery is now available for items delivered using our Next Day and Nominated Delivery services. Order before 12pm and get your items delivered on a Sunday!*
VIA myHERMES PARCEL SHOP
Have your parcel delivered to one of 3000 myHermes ParcelShops in the UK, they're open typically 7am to 10pm, 7 days a week, so you can visit when convenient to you. You'll be notified of your parcel's arrival by a text message and email. You'll also receive a unique PIN code to confirm your identity. An easy & convenient service that's safe and secure at no extra cost! They also process returns.
Find your nearest myHermes ParcelShop >
SUPPLEMENTARY DELIVERY CHARGES
Sometimes our larger, more expensive items may incur an extra delivery charge. These items will be clearly marked with the supplementary delivery charge. This supplementary charge is to help us cover the cost of us having to get more handy men to deliver your parcel to you. We try to keep the cost as low as possible.
* If this option is available to you we will let you know during checkout. Delivery time are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier.
If for any reason you want to send back something you have bought from us, you can return your parcel using the following ways, in as new condition within 14 days of receipt.
- Arrange a collection via our website.
- Telephone our enquiry line and select option 1 and follow the simple steps.
- Call the courier directly if their number was left with your parcel.
VIA myHERMES PARCEL SHOP
myHermes ParcelShops are open early morning to late at night, 7 days a week. Take your securely sealed parcel complete with returns address clearly displayed and drop off at your nearest myHermes ParcelShop.Find your nearest myHermes ParcelShop >
POST OFFICE RETURNS ON PROMOTIONAL PRODUCTS RETURN RECEIPTS
You can return your parcel to us at any Post Office providing you use the Royal Mail returns label.
(3 for 2, Buy one get one free etc)
If you need to return any of the items bought through special promotions (e.g 3 for 2, buy 1 get 1 free etc) you must include all the items bought within that deal. See our terms and conditions for more details.
However you return your item, please remember to obtain and keep a receipt. You will need to quote the unique reference code on your receipt if you have a query about your return.
Full Returns terms & conditions >
RETURNS ON PROMOTIONAL PRODUCTS