Standard Delivery

STANDARD DELIVERY
Happy to wait? Great for when you are happy for your items to come in within the 3-5 day.

Next Day Delivery

NEXT DAY DELIVERY
In a hurry? Order before 8pm* and get your items delivered to an address of your choice for an additional charge.

Nominated Delivery

NOMINATED DELIVERY
Want to know when your parcel will arrive? State your desired delivery day and get your items delivered to an address of your choice for an additional cost

Sunday Delivery

SUNDAY DELIVERY
Sunday delivery is now available for items delivered using our Next Day and Nominated Delivery services. Order before 12pm and get your items delivered on a Sunday!*

ByBox

BYBOX DELIVERY
On the go? Get your items sent to a ByBox secure locker. ByBox will send you a text once it's available and you can pick up the items yourself.

myHermes Parcel Shop

VIA myHERMES PARCEL SHOP
Have your parcel delivered to one of 3000 myHermes ParcelShops in the UK, they're open typically 7am to 10pm, 7 days a week, so you can visit when convenient to you. You'll be notified of your parcel's arrival by a text message and email. You'll also receive a unique PIN code to confirm your identity. An easy & convenient service that's safe and secure at no extra cost! They also process returns.

Find your nearest myHermes ParcelShop >

Supplementary Delivery Charges

SUPPLEMENTARY DELIVERY CHARGES
Sometimes, our larger, more expensive items may incur an extra delivery charge. These items will be clearly marked the symbol on the left. The supplementary charge will appear in the van. This supplementary charge is to help us cover the cost of us having to get more handy men to deliver your parcel to you. We try to keep the cost as low as possible.


If this option is available to you we’ll let you know during checkout. Delivery time are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier.

Full Delivery terms & conditions >

If for any reason you want to send back something you have bought from us, you can return your parcel using the following ways, in as new condition within 14 days of receipt.

By Courier

BY COURIER

  1. Arrange a collection via our website.
  2. Telephone our Enquiry Line and select option 1 and follow the simple steps.
  3. Call the courier directly if their number was left with your parcel.

myHermes Parcel Shop

VIA myHERMES PARCEL SHOP
myHermes ParcelShops are open early morning to late at night, 7 days a week. Take your securely sealed parcel complete with returns address clearly displayed and drop off at your nearest myHermes ParcelShop.Find your nearest myHermes ParcelShop >

Post Office

RETURNS ON PROMOTIONAL PRODUCTS
(3 for 2, Buy one get one free etc)
If you need to return any of the items bought through special promotions (e.g 3 for 2, buy 1 get 1 free etc) you must include all the items bought within that deal. See our terms and conditions for more details.

RETURN RECEIPTS
However you return your item, please remember to obtain and keep a receipt. You will need to quote the unique reference code on your receipt if you have a query about your return. Please keep your receipt until you have received a credit for your return". Customers might be cash or credit at this stage, so we want to avoid referring to their personal account here.

Full Returns terms & conditions >

We use cookies to give you the best possible user experience.

If you continue we assume that you consent to receive all cookies on all our websites. You can find out more information about cookies here.

Close