The following Terms and Conditions relate only to new customers registering online. If you are an existing customer, please sign in to view the Terms & Conditions that relate to your own account.
On this Page
Online
Debit or credit card
The easiest way to make a payment is through our website. Visit "My Account" and click on "Account balance and payment" to pay with your debit or credit card. You can also pay in full when you place an order - just add a debit or credit card on the checkout page.
Your bank
By online banking, telephone banking or over the counter. You will need:
Our sort code: 40-11-56
Our Account Number: 00048704
Our bank account name: JD Williams & Co
⚠️ Please use your customer number as the payment reference – you can find it on the front of your statement. This is essential for us to allocate your payment to the correct account. Without it, we may be unable to process your payment properly.
If you are using the counter service, please take your statement with you as it includes the payment slip.
Direct Debit
You can set up a direct debit in the "My account" section of the website or by calling our payment line (details are below under "By phone").
You can also email us for a direct debit instruction form. Visit our help centre to Contact Us.
Once your direct debit is arranged, we'll collect payments every 28 days. All direct debits will show on your bank/building society records as JD Williams.
By phone
Our payment line is open 24 hours a day, 7 days a week. You can contact us on 0871 231 2000 (Calls cost 13p per minute plus your phone company's access charge).
You will need:
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your card number
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type of card (e.g. Visa Debit/Maestro)
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the card expiry date
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the card verification number
Payzone and Post Office
You can pay using your statement and the barcode above the payment slip in your local store or Post Office. We charge a standard fee of 45p for payments via Electronic Post Office and 33p for payments via Payzone. Please make sure you get proof of payment and keep your receipt.